Leisure Travel Egypt Contract :

 

Your contract will be with Leisure Travel Egypt an Egyptian tour operator powerd by FTS Travels  Licensed (since 2005).FTS Travels is a Member of the Egyptian Travel agent association (ETAA) for your financial security, also a member in IATA & ASTA international associations.

 

To Secure Your Payment:

 

 You must initially notify the company with your request .Then the company representative will discuss & finalize with you the final arrangement & send you the details in the final confirmation. You must confirm these details and make the correct deposit/payment, as discussed in your details; to the company account by wire transfer or payPal or Our online payment getway ( credit card ,Visa™ or MasterCard™ Cards are accepted).

 

Amendments by the Client:

 

Any amendment made to the original booking is subject to availability. If the full payment has been received, or voucher has been issued, NO administrative fees will be applied. Except in the flight tickets issue there will be an administrative fee.

 

Payment Policy:

 

Reservations should be made as early as possible to book the desired holiday, Space will be secured upon receive a deposit of 25 % or at 50% during the Christmas and New Year holidays and the packages included flights. This deposit forms part of your final payment. Deposits can only be made by Paypal or our online payment getway ( by credit cards Visa™ or MasterCard™) or you may send via Western Union and should be received within 7 days of booking,
Rest of payment will be cash upoen arrivel .

 

Cancellation:

 

1- cancellation happened before 07 days from the departure date:- Cancellation should be received by email. In case the canceltion will be subjected to 3% of the total amount received it will deducted by the bank as a transaction fees.
2- Cancellation happened after 07 days from the departure date:- in this case the canceltion will be subjected to 100% of the total amount deposite . 

 

Refunds:

 

A refund will normally be made to the same card account and using the same method as the original payment. No refunds are possible for No-Show

 

 

Accommodation:

 

Unless otherwise stated, generally it is based on two persons sharing a room (twin sharing). Room for single occupant is available with an additional of supplementary rate. Hotels and lodges are named as an indication/guide of category and rooms may be reserved at similar establishments. Published prices are based on tariff and other costs prevailing at the time of printing, and are subject to change without notice.

 

Flights:

 

Domestic Flights:

 

A - The programs quoted on the average price of flights with approximate timings:

* Cairo – Luxor At 05:30 am arriving at 06:30

*Aswan – Cairo at 22:00 at 23:30 & Vice versa..etc

In case you need to adjust your flight timings it will be subject to extra supplement.

B- Luxor/Sharm (most time, it is connected flight via Cairo Airport)

 

International Flights

 

Leisure Travel Egypt can assist you with international flights if needed. However, from our experience international flights are best issued from point of departure, where the client has access to a wider range of price options and availability.” The only way to pay for the international flights is through Paypal or our online payment getway ( by credit cards Visa™ or MasterCard™) .

 

Responsibility:

 

We act only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other convenience and assumes no liability for injury, illness, damage, loss accident, delay or irregularity to person or property resulting directly or indirectly from any of the following causes; -Weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes of any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses. Special Requests: If the Client has any special requests, he should inform the Company at the time of booking. The Company and its suppliers will try to meet such requests but, as these do not form part of the Contract, the Company does not guarantee to do so, including for pre-bookable seats. If the Company confirms that a special request has been noted or passed to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to meet it. The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings which are conditional on the fulfillment of any special request.

 

Children Policy:

 

• 1st Policy: For Packages + Nile Cruises + Hotels

0 - 5.99 Free of Charge

6 - 12 50% of total tour cost

12+ Are considered adults

 

If your tour package includes flights, an extra supplement for your child may apply.

 

• 2nd Policy: For sightseeing tours & shore excursions

0 - 5.99 free of charge

6 - 11.99 50 % of total tour cost

12 + are considered adults

 

if your sightseeing tours include domestic flights, an extra supplement for your child may apply.

 

Tipping:

 

Tipping is a customary attitude for expressing ones satisfaction of good services rendered to him by staff on duty with him. We advise if you are willing to offer it, this would be great – if not, you are not obliged to do it.

 

Complaints:

 

If you have a complaint while you are in Egypt. Please notify the company (Leisure Travel Egypt) immediately, as most problems can be solved on the spot, if you feel your problem has stilled not been resolved please call the chairman of the company, but if after you return home you are still not satisfied you must write to the Egyptian travel agent association. It is unlikely that you will have a complaint that cannot be settled amicably between us, however, if this is not the case any dispute arising out of, or in connection with this contract, may (if you wish) be referred to the Egyptian Tourism Ministry in Cairo.

 

Acceptance of the agreement:

 

The Contract constituted by the Company's acceptance of the Client's booking subject to these Booking Conditions shall constitute the entire agreement between the Client and the Company, so the payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.

 

Chairman

Ahmed Elkhatib 
ahmed.elkhatib@fts-travels.com
 

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